Questions

Frequently asked

How do I find my child's photos?

Every player goes home from picture day with a QR card. Scan it, or enter the access code printed on it, and it opens your player's gallery. Lost the card? Email us with your player's name and team and we will get you back in.

When will the gallery be ready?

Five to seven days after picture day. You will not be waiting on us for weeks.

How long is the gallery open?

Twenty-one days. The order deadline is printed on your gallery page so it is never a guess.

Is there a sibling discount?

Yes. Ten percent off a second child's package.

Do you retouch the photos?

Retouching is included on the MVP package. On any other package it is $15 per image.

Can I print the digital files myself?

Yes. Buying all digital images includes printing rights, so you can take the files anywhere you like.

What if we missed picture day?

Get in touch and tell us the team and the date you missed. We will let you know what we can arrange.

What does picture day cost the team?

Nothing. There is no sitting fee for the league or the team. Families only pay for what they choose to order.

Can we get cards for a first hat trick or a tournament win?

Yes. Milestone cards are made to order through the season, not just on picture day. Ask us and we will set it up.